International Shipping, Customs Duties & Import Taxes.

All orders made from outside the United Kingdom are liable for the respective customs duties & import taxes of the shipping country.   All orders shipping to outside the UK are charged excluding VAT. When your order arrives in your country, either the courier We currently offer DHL, Standard Shipping and UPS Worldwide Shipping, depending on the shipping destination. We ship to the address provided. If packages are undeliverable for any reason, including customer’s refusal to pay duties, MasterSounds Audio Ltd is not responsible for return shipping costs or for retrieving merchandise. MasterSounds Audio Ltd is not responsible for international shipping delays, such as customs delays, and is not held responsible for any customs duties or taxes issued by your respective country. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact orders@mastersounds.co.uk if you have any questions. Goods will be imported on behalf of the consignee/e-buyer. The consignee authorises MasterSounds to import the goods on their behalf. Further, the consignee/buyer agrees that MasterSounds may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods. Note: It can sometimes take up to 6 weeks from the date the package is shipped to clear international customs and arrive at international destinations. Shipping Restrictions: Please note that the Shipping and Billing country must match. At this time, we are only able to ship products from the Stanton Street Sports collections to Europe. Additionally, we are unable to ship decks outside of the contiguous United States. All orders placed outside of the lower 48 will be refunded for said items.

Visit our HQ! Book Your Virtual/In-Store Demo.

Here at MasterSounds, we recognise the importance of feeling confident in purchasing our hand-made, boutique audio products. If you can't make it in to see us, why not book a virtual demo and see our wonderful products in action? You can now book your personal demo to try out your product of choice either at our HQ in Stockport or virtually via video call, where one of our team will firstly discuss which products you are interested in demoing, talking you through any questions you may have, and demonstrating the product(s) in real-time, allowing you to feel 100 percent confident in your purchase. The most important thing to us is that our community loves their MasterSounds product as much we love making them, so use the link to book in your personal virtual/in-store demo - we can't wait to show you around.
Brexit/Non-UK Orders: Business as Usual | MasterSounds

Brexit/Non-UK Orders: Business as Usual

As many of you will know, the United Kingdom has now left the European Union, meaning there has been some changes to the way products are charged and sent to anywhere outside the UK. The good news is, there isn't much of a change on the customer end, except the following: - Customers outside the UK will not pay 20% VAT. - Instead, they will pay import duty, similar to shipments to the USA and Australia. This is likely to be 20% in import taxes, which is to be paid before delivery to the courier. Please check your local government website for more info on import taxes for products imported from the UK. Business as usual for MasterSounds, but if you have any questions at all, don't hesitate to drop us a line on our Live Chat, Whatsapp, or our socials. Keep on Grooovin!
Be With Records x MasterSounds Turntable Weight | MasterSounds

Be With Records x MasterSounds Turntable Weight

Watch the full film here. "What do I want? What would I like to see out there?" - To celebrate our turntable weight collaboration, we headed to Be With Records HQ to chat with label founder Rob Butler, tracing his roots and hearing the inspiration and challenges behind the globally revered, vinyl-only record label.  
Mojaxx Reviews Radius 3rd Generation on DJ City TV | MasterSounds

Mojaxx Reviews Radius 3rd Generation on DJ City TV

Watch the full review here. "Every part just oozes the care and attention to detail that has been put into it" "They've really pulled it out of the bag. MasterSounds are trying to get great sound [and] great performance out to people, make it accessible, and I absolutely respect that" "It's like nothing else - it's absolutely fantastic." "If someone tells me they want a rotary mixer, I generally say 'MasterSounds'."  
Hifi Pig Magazine conducted the first review of our CLARITY Audio System | MasterSounds

Hifi Pig Magazine conducted the first review of our CLARITY Audio System

It’s with delight that we can certify our MasterSounds X TPI CLARITY Audio System has been awarded “HIGHLY RECOMMENDED” status by the globally renowned HIFI PIG magazine.
Have a look at the MasterSounds Youtube Channel | MasterSounds

Have a look at the MasterSounds Youtube Channel

You can see our full range of product demonstration videos, along with coverage of previous MasterSounds events as well as customer's using our equipment.
Gene On Earth provides the latest instalment of the RA mix series recorded on his Radius 2 | MasterSounds

Gene On Earth provides the latest instalment of the RA mix series recorded on his Radius 2

Check it out to get you in the mood for a summer filled with dancing the day and night away
Have a look at what happened during our pop-up event in Leeds | MasterSounds

Have a look at what happened during our pop-up event in Leeds

We were delighted to showcase our range of award-winning boutique audio equipment at the Leeds Corn Exchange on March 6th & 7th 2020.